Helpdesk & Service Management for Multi Academy Trusts
Replace fragmented tools with a unified operations platform built for UK education. IT/Finance/HR/Estates helpdesks, knowledge base, projects, and more. Self-hosted and fully under your control.
Enterprise ITSM/Ops Don't Fit Education
Typical platforms are primarily built for private business, priced per agent, and lock you into annual renewals. KeystoneOps is different.
Typical Vendor Approach
- Per-agent pricing that punishes growth
- Annual subscriptions with unpredictable renewals
- Closed-source black boxes you can't audit
- Vendor-controlled SaaS with data residency concerns
- Generic enterprise tools that don't fit MAT structures
- Forced updates and feature removals you can't control
The KeystoneOps Way
- One-off perpetual licence, no per-user limits
- Optional maintenance, predictable costs you control
- Full source access for audit, review, and customisation
- Self-hosted on your infrastructure, your data stays yours
- Purpose-built for MATs, academies, and trust governance
- You choose when to update, no forced changes
Built Different, On Purpose
KeystoneOps is designed around what MATs actually need: predictable costs, data control, and software that works for you, not against you.
Perpetual Licence
One-off cost, no per-agent fees, no annual subscription. Optional maintenance for updates and support. Budget with confidence.
Self-Hosted & Trust-Owned
Deploy on your infrastructure or private cloud. Your data stays in your control. If the vendor disappears, your system keeps running.
Full Source Access
Review the code, understand how your data is handled, and adapt for internal needs. No black boxes, complete auditability.
Modular Architecture
Adopt only the modules you need. Start with Service Management, add HR, Estates, or Projects when you're ready.
Audit-First Design
Every sensitive action is recorded with tamper-evident logging. Demonstrate compliance to governors and auditors with ease.
API-First Integration
Clean boundaries between modules. Integrate with MIS, finance systems, and identity providers through documented APIs.
Modular by Design
Adopt the modules you need, when you need them. Each module integrates seamlessly with the platform core.
Service Management
Incidents, requests, SLAs, and approvals for IT, HR, and Estates teams. A unified helpdesk for your entire trust.
Knowledge Base
Self-service articles with role-based visibility. Empower staff to find answers without raising tickets.
Projects
Operational project tracking with portfolio views. Keep trust-wide initiatives on track.
Rooms & Resources
Room and resource booking across all academies. End double-bookings and spreadsheet chaos.
Provisioning
Automated onboarding and offboarding workflows. Ensure consistent setup for every new starter.
Audit (Sentinel)
Tamper-evident logging of all sensitive actions. Complete visibility for governance and compliance.
Built for UK Multi Academy Trusts
KeystoneOps understands the unique challenges of running operations across multiple academies. One platform for every central team.
Whether you're a growing trust with 5 academies or an established trust with 30+, KeystoneOps scales with you. Self-hosted means you stay in control of your data, your processes, and your costs.
Frequently Asked Questions
Common questions about KeystoneOps licensing, deployment, and features.
Licensing & Pricing
Source Code & Modification
Deployment & Technical
Security & Access Control
Data & Compliance
Support & Updates
Be First to Know
KeystoneOps is currently in development. Join the waitlist to get early access and help shape the platform.