About KeystoneOps
Built by a Head of IT in a UK MAT.
KeystoneOps was started by a Head of IT working in a UK multi-academy trust who'd evaluated every commercially-available product on the market and concluded that none of them covered enough of the trust's day-to-day work without a six-figure annual SaaS bill. So they started building one — first as a side project, now as a proper product, opening up to other trusts that hit the same gap.
Why we built it
A trust isn't an enterprise.
Every commercial ITSM, GRC, asset management, and SCR product evaluated was either built for a 5,000-employee enterprise (ServiceNow), a single-school standalone (most school SaaS), or a heritage LA-shaped operation (Civica). None of them spoke the language of a trust running 5–20 academies with shared central services and academy-local autonomy.
So we built the thing that didn't exist. Self-hosted, or fully managed by us — your choice, depending on whether you have the infrastructure and the appetite to run it yourself. Perpetual licence by design — because per-seat pricing penalises growth and trusts don't budget that way. MAT-shaped by default — because Academy / DSL / KCSIE / Ofsted are first-class concepts, not custom field labels.
Two years in, we have seven products, 580 backend tests, 86 browser tests, and a platform running real day-to-day operations. We're now opening it up to the other trusts who've told us the gap is the same.
The road ahead
Where we're taking it.
Themes, not a feature-promise list — with the dates we'll actually stand behind. If a date is a hard procurement requirement, talk to us early.
Independent assurance
Cyber Essentials (target Q3 2026), Cyber Essentials Plus (Q4 2026), ISO 27001 (2027 roadmap), and a commissioned third-party accessibility + penetration audit. Honest dates — detail on the procurement and security pages.
Procurement reach
Working toward the next major framework opening (G-Cloud / CCS / DfE) so trusts that must buy on-framework can. Until then we support accepted alternatives.
Depth over breadth
The seven products exist; the work now is deepening MAT-specific workflows and reporting on real trust feedback — Founding Trusts shape this directly — rather than chasing an ever-longer module list.
Position
Built in the UK. Owned by trusts. Stays that way.
We're a UK-registered company with no external investors and no plans to take any. Trusts who buy a perpetual licence keep that licence — including any future change of ownership. We're betting the business on long-term relationships, not exit-driven growth.
Want to drop us an email?
Most early conversations happen over email — it suits the procurement pace and means you can forward threads to colleagues without rewriting them. Use the contact form for a structured intro, or email us directly: hello@keystoneops.education.
Send us an intro →